For the latest information on coronavirus, or COVID-19, including service and program impacts in Chatham County, please visit the coronavirus webpage.

Reporting Problems

Press Enter to show all options, press Tab go to next option

Chatham County Utility is here to help! Please let us know about issues such as leaks, broken hydrants, water main breaks, severe drops in pressure, and your concerns and questions. Our goal is to respond to you within two business days.

Contacting Us by Phone

Water and Sewer Customer Service

             Monday - Friday, 8 a.m. to 5 p.m. 



Water and Sewer Service Emergencies

        Monday - Friday, 5 p.m. to 8 a.m. Holidays, and Weekends        

919-548-3006 or 919-303-0055

Emergency Operations
Water Treatment Plant
County Manager's Office

Call before you DIG! 811