For the latest information on coronavirus, or COVID-19, including service and program impacts in Chatham County, please visit the coronavirus webpage.

Billing & Payments

Press Enter to show all options, press Tab go to next option

Chatham County Utilities makes it easy for you to understand and pay your bill. We're here to help you, whether you have questions about a higher-than-expected bill or you'd like to learn how to read your water meter. 

NEWS ALERT: Chatham County Utilities New Online Customer Portal and Billing System (click here)

What can you find in this section?                                                                        

  • FAQ
    A list of the most frequently asked questions concerning Chatham County Utilities and billing issues.

  • Paying Your Bill
    Learn how to read your water bill and meter, and see your billing payment options.

  • Understanding Your Bill
    Printed Bill Explanation

  • Disputing A Bill
    Contact us to resolve your billing issue. We're here to help!

  • High Bill Help
    Find out the various reasons your water bill might be higher than normal.

  • Electronic Billing
    By signing up, you will enjoy the convenience of receiving your bill through your e-mail.

  • Reading Your Meter
    Reading Your Meter details