The Energy Neighbors Program provides assistance to low-income households that are in a heating or cooling related emergency and have an income that is below 150% of poverty level.
An eligible household may receive assistance more than one time during the State's Fiscal Year (July 1-June 30).
The maximum benefit amount per household during any single Fiscal Year is $600. During the years in which North Carolina receives additional "emergency" CIP money from the U.S. Dept. of Health and Human Services, families may receive up to $600 during one fiscal year period, with the maximum payment of $600 at any one time.
What is Covered and Not Covered?
Program pays for:
Program does NOT pay for:
A household that applies must:
Must be a Chatham County resident
Have at least one U.S. citizen or a non-citizen who meets certain eligibility criteria
Meet an income test (150% poverty level)
Be in a heating or cooling-related emergency
Must have received final notice for electric and gas utilities
Must have 5% oil or less in guel storage tank, measured at extreme temperatures
Be a Progress Energy customer
Hours of Operation
Monday through Friday
8:00 am - 5:00 pm
What to Bring with You
Verification of income
How Are Payments Made?
Payments are made directly to the vendors such as oil companies, gas companies, and power companies, etc.