To limit the spread of coronavirus (COVID-19) and safeguard those most at risk for contracting the virus, Chatham County is suspending, cancelling and adapting many government programs, services and events. See below for an updated list of the current impacts on Chatham County government programs, services and events.
Program and Service Impacts
N.C. and Chatham County Courts
Pursuant to the NC Chief Justice’s Order of March 13, 2020, Chief District Judge Joseph Buckner announced the following:
All regular sessions of district court, including small claims court, scheduled from March 16-April 17, 2020 are continued until June 2, 2020 or later dates.
The exceptions in Chatham County are: Chatham County criminal first appearances, bond hearings for incarcerated defendants, ex parte and other emergency orders and juvenile detention hearings shall be conducted at 10:30 a.m. at the Chatham County Justice Center in Pittsboro.
In Chatham County, all ex parte orders, including domestic violence protective orders (DVPOs), must be filed and ready to be heard by 11:00 a.m. each day. Anything not prepared for hearing may be heard on the following day.
All civil hearings canceled as a result of this Order, and all cases currently on the March 30th civil calendar call will be added to the next calendar call on June 29, 2020.
Chatham County Agriculture and Conference Center
The Chatham County Agriculture & Conference Center main lobby is closed to walk-in visitors. Those interested in discussing upcoming reservations and events please call 919-542-8201 or visit their website.
Chatham County Board of Elections
Currently the Board of Elections office will remain open; however to prevent the spread of coronavirus (COVID-19) and for the safety of the public and employees, they are urging residents to call the office at 919-545-8500 before coming. For more details, click HERE.
Chatham County Central Permitting, Building Inspections and Fire Marshal
All functions in Central Permitting, Building Inspections and the Fire Marshal’s office will continue; however, service levels will be reduced due to staffing and access issues. The lobby to the permit office which includes Planning, Environmental Health and Watershed Protection will be closed to the public effective March 17, 2020 until further notice. For more details, click HERE.
Chatham County Council on Aging
Chatham County Council on Aging has suspended multiple services effective Monday, March 16, 2020, including congregate meal programs, activities offered at the Eastern and Western Senior Centers, Meals on Wheels, VITA and Transportation. The council is actively identifying ways to assist seniors who normally receive their services. For more details, visit the Council on Aging website COVID-19 Actions section.
Chatham County Department of Social Services
The Chatham County Department of Social Services (DSS) will no longer be providing walk-in services, and all waiting areas are closed to the public until further notice. All regularly provided services are available, including adult and child protective services. Residents are encouraged to call 919-542-2759 or email email@example.com. Applications can also be made through https://epass.nc.gov or www.healthcare.gov. Any required face-to-face contacts will be scheduled by appointment only. If there are items to be dropped off, the drop box will be available Monday through Friday from 8:00 a.m. to 5:00 p.m. Paper applications for economic services are available at the drop box or can be mailed upon request.
To help families access food during the COVID-19 pandemic, the North Carolina Department of Health and Human Services is temporarily increasing benefits for March 2020 and April 2020 to current Food and Nutrition Services (FNS) recipients in North Carolina.
Recipients will continue to receive their regular benefits and should be aware they will receive two separate payments for March and two for April. To check availability of benefits families should:
- Call 1-888-622-7328.
- Visit www.ebtedge.com. Click on More Information under EBT Cardholders.
- Download the ebtEDGE mobile app. The app is available as a free download on the Apple Store and Google Play.
Questions about the emergency supplements and the FNS program should be directed to the EBT Call Center at 1-866-719-0141. For more details, click HERE.
North Carolina will also begin offering the Pandemic Electronic Benefit Transfer (P-EBT) Program which will help families who have been impacted by school closings due to COVID-19 purchase food for their children. The program provides benefits on an EBT card to families whose children would receive free and reduced lunch. There is no application process to receive P-EBT benefits. The P-EBT card will function like a standard EBT card, and the same guidelines will apply.
P-EBT eligible families already receiving Food and Nutrition Services (FNS) benefits will receive an additional benefit on their existing EBT card in the next few weeks. P-EBT eligible families not already enrolled in FNS will be mailed a new EBT card in the next few weeks. Families who receive a new EBT card will first receive a letter from the NC Department of Health and Human Services (NC DHHS) in the mail explaining how to activate and use their card.
For additional information contact the Chatham County Department of Social Services at 919-542-2759 or by email at firstname.lastname@example.org.
Chatham County GIS Mapping
Chatham County GIS Mapping will be available to the public by appointment only. Please call 919-545-8358 to schedule an appointment with GIS Mapping for plat review. For more details, click HERE.
Chatham County Parks and Recreation
Parks and Recreation is cancelling or postponing multiple programs, events, and reservations. All indoor and outdoor facility reservations are suspended. All playgrounds and restroom facilities are closed until further notice. Areas surrounding the playgrounds -- including green ways, walking trails and other open space amenities --are still available for use. For more details, click HERE.
Chatham County Planning Department
Chatham County Planning Department will continue to provide services with some adjustments. The lobby to the permit office which includes Planning, Environmental Health, Central Permitting and Watershed Protection will be closed to the public effective March 17, 2020 until further notice. However, the foyer is open and information is available for the public and staff are checking throughout the day to collect the materials and replenishing applications as needed. There are bins in the foyer for customers to leave plans, permits, surveys, etc. and one for outgoing materials. Although the planning department is not scheduling in-person meetings you can contact planning staff by clicking here and they can schedule an on-line meeting if needed. For more details, click HERE.
Chatham County Public Health Department
In order to limit exposure and spread of COVID-19, the Chatham County Public Health Department continues to modify clinical operations, prioritizing urgent visits and delaying appointments when at all possible. Please call 919-742-5641 for questions pertaining to clinical scheduling.
Chatham County Public Library
All Chatham County Library locations will be closed to the public beginning March 17, 2020, until further notice. For more details, click HERE.
To learn more about the Resources, Services, and Programs currently available through Chatham County Library, visit their Limited Service FAQ web page.
Chatham County Public Works and Water Utilities
Chatham County Utilities and Water will be available to the public by appointment only. Please call 919-542-8270 to schedule an appointment with Utilities and Water.
Effective March 20, 2020, the Performance Building will not allow public access, which includes Public Works and Water Utilities, Parks and Recreation, Chatham Economic Development Corporation, Veteran's Services, and the Convention and Visitors Bureau. For more details, click HERE.
Following Executive Order No. 124 ordered by North Carolina Governor Cooper, Chatham County Public Utilities will be suspending disconnections, late fees and penalties for nonpayment beginning March 31, 2020. To read t the full Executive Order No. 124, click HERE.
While disconnections and late fees are temporarily suspended, we strongly encourage customers to continue to pay their bills on time as they ultimately will be responsible for any charges accrued during the moratorium. All customers are encouraged to avoid paying bills in person, if possible.
Chatham County Register of Deeds
The Chatham County Register of Deeds will continue to provide services, but is limiting public access beginning on March 18, 2020. Customers should call the Register of Deeds office at 919-542-8235 with questions before coming to the office. For more details, click HERE.
Chatham County Solid Waste and Recycling
Due to the state’s transition into North Carolina Governor Roy Cooper’s Phase 1 reopening plan, the Chatham County Solid Waste & Recycling Main Facility will reopen starting Monday, May 11th, but with some service changes.The Collection Centers remain open and operating with normal hours. However, the lobby at the Main Facility and the Swaps Shops will remain closed until further notice.
The Electronics Recycling program will resume on Monday, May 18 at the Main Facility and Collection Centers.
Starting May 11th,The Main Facility, located at 28 County Services Road, Pittsboro, will resume taking yard waste, and land clearing and inert debris from residents. Commercial businesses may still dispose of yard waste and inert debris, but MUST have an account with Solid Waste & Recycling.
Those with scrap metal, mixed recycling, glass bottles and jars, or tires can still access the Main Facility, whether residential or commercial, but the gate will be closed. Residents will need to call the office at 919-542-5516 when they arrive. The Main Facility will not be able to accept electronics, batteries, light bulbs, tanks, pesticide containers or Styrofoam.
All events in May were previously cancelled and will not be rescheduled in May. These events included mulch sales, Household Hazardous Waste, and the Earth Day. For more details and any future updates, click HERE.
Chatham County Tax Office
Chatham County Tax Office will be available to the public by appointment only. Please call 919-542-8211 to schedule an appointment with Tax. For more details, click HERE.
Chatham County Watershed Protection
Chatham County Watershed Protection will continue to provide services with some adjustments in order to maintain service levels throughout COVID-19 while protecting the health of employees and the public. The lobby to the permit office which includes Planning, Environmental Health and Watershed Protection will be closed to the public effective March 17, 2020 until further notice. For more details, click HERE.
Chatham County Veteran Services
The Chatham County Veteran Services Officer will continue to provide services in person by appointment only at the Pittsboro office, as well as by phone/email. Please contact David Kennedy at 919-545-8334 on Tuesdays, Wednesdays and Thursday mornings (regular office hours).
Chatham Family Violence Prevention Services
Chatham Family Violence Prevention Services stands ready to provide safety planning, advocacy, and connection to resources - like assistance with navigating courts and pursuing a domestic violence protective order (DVPO)!
If you are experiencing domestic or sexual violence during the COVID-19 pandemic, you are not alone! Chatham Family Violence Prevention Services stands ready to help!
Help is available! If you are experiencing domestic or sexual violence during the COVID-19 pandemic, you are not alone...CFVPS stands ready to help!
Chatham Family Violence Prevention Services is here to help 24/7 by calling their crisis line at 919-545-7867.
N.C. Cooperative Extension – Chatham County Center
The Chatham County Center has cancelled all educational workshops and classes for the public in accordance with N.C. State University and Chatham County Government recommendations. At present time, walk-in hours have been suspended for the Chatham County Extension Plant Clinic. Community members are encouraged to continue to reach out to Extension professionals for technical assistance via email and phone. Please check the Extension website for the latest updates. For more details, click HERE.
Pittsboro-Siler City Convention and Visitors Bureau
Beginning on Wednesday, March 18, 2020, Convention and Visitors Bureau staff will be accessible remotely from 8 AM to 5 PM Monday-Friday. Visit their website for food and drink updates and resources for the hospitality and tourism industry. They will continue to provide updates via emails, event calendars on their website, and social media.
Soil and Water Conservation District
At this time, offices are open during normal hours. Please call the office before visiting at 919-542-8240. Services may be available by phone or email and an office visit may not be necessary. Federal Partner Agencies like the Farm Service Agency (FSA) and Natural Resources Conservation Service (NRCS) may be operating under different guidelines so please call prior to visiting. For more details, click HERE.
Appearance Commission Meeting
The Appearance Commission resumed meetings on May 27th using remote meeting software. Additional information for registering to participate in the meeting is available HERE.
Chatham County Board of Commissioners Meeting
Details and instructions for the June 15th Board of Commissioners meeting soon will be.
Climate Change Advisory Committee Meeting
The Climate Change Advisory Committee meetings will resume using remote software. For more information about accessing their virtual meetings, visit the Climate Change Advisory Committee website.
Planning Board Meeting
The Planning Board will resume meetings on June 2nd using remote meeting software. Additional information for registering to participate in the meeting is available HERE.
Solid Waste and Recycling Earth Day
The Solid Waste and Recycling Earth Day event (including document shredding) has been canceled. For more details, visit the Solid Waste & Recycling website.
Nonprofit Service Impacts
Many Chatham-serving Nonprofit Organizations are experiencing impacts on their services due to COVID-19. For a list of reported Chatham County nonprofit service impacts, click HERE.