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Circulation Policy

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  • If you are a resident of Chatham or a surrounding county, or work in Chatham County, you are eligible for a free library card.
  • You will need to present a current photo ID and proof of your permanent local address to be issued a card. 
  • Children under 5 years of age are not eligible for library cards. Parents are responsible for items checked out on children's cards.
  • Please see the Library Card Policy for complete details.

YOUR LIBRARY ACCOUNT

  • Please let us know when your address, phone number, or email changes.
  • You should bring your library card with you in order to use the public computers or check out library materials.
  • You will be given a printed receipt with the due dates for the items you check out.  (See the Check Out section.)  You can also track your library account online.  (See Online Services.)
  • You may have a total of 25 items checked out at any one time. Five of those may be movies.
  • You may request (place holds on) up to five items that are currently checked out or are located at other branches. Two of the five holds may be from the new materials collection.

CHECK OUT

The lending periods for library materials are as follows:
  • Books, audiobooks, CDs, and magazines: three weeks. These may be renewed one time if no one is waiting for the items.
  • Movies: seven days. There is a limit of five movies per person. These may be renewed one time if no one is waiting for the items. You must be at least 16 to check out movies.

RETURNING LIBRARY MATERIALS

Items borrowed from any Chatham County Library may be returned to any branch.


ONLINE SERVICES

You may monitor your library account, request, and renew items online.
  • Go to www.chathamlibraries.org
  • Click the “My Account” link on the left
  • Enter all of the numbers of your library card. Do not put any spaces between numbers.
  • Enter your password.  If you have not changed it, this is the last four digits of your library card number.
  • Click on “Items Out” to see what is checked out to you.  You may renew items by clicking on “Renew Selected” or “Renew All.”
  • You may request items while searching the catalog by clicking “Place a Request” when the title is displayed.
  • If your card has expired or is blocked due to outstanding items or fines, you will not be able to use online services or access electronic resources.

INTERLIBRARY LOANS (ILLs)

Reference librarians can arrange loans of materials that are not available in the Chatham County Public Library system.
  • ILL service is available to patrons age 16 and older whose accounts are in good standing.
  • Materials less than six months old are not eligible for ILL.
  • We cannot guarantee availability, arrival date, or loan period.
  • A $4.00 per item postage charge is collected when you pick up the item.  (If a requested item is not available, you will not be charged.  However, if you do not pick up a requested item, you are still responsible for the $4.00 fee.)
  • Lending libraries may charge an extra fee for articles, microfilm, or hard-to-find books.
  • You may have up to three (3) outstanding ILL transactions at one time.
  • Patrons agree to pay all charges for lost or damaged ILL items.
  • Fines for overdue ILLs are $1.00 per item, per day, with no grace period.
  • Renewal requests must be made at least three (3) days before the due date and are not guaranteed.

OVERDUE FINES

  • There is a six day grace period from the due date to return any item (except DVDs) before a fine is charged. After six days, fines are charged from the original due date at 20¢ per item, per day. The maximum fine for a single book, audio book, or magazine is $5.00.
  • There is NO grace period for movies (DVDs). Fines are $1.00 per movie, per day. The maximum fine for any one movie is $10.00.
  • You are responsible for returning your materials on time. You can monitor your account and renew items online (see Online Services) or call to check due dates or renew materials. Your account may be blocked if you have library materials more than three weeks overdue, or if you owe fines of more than $5.00. Borrowers with blocked accounts or outstanding overdue items are not able to check out or renew materials or access electronic resources until the blocks are resolved or the fines are paid. If you feel your account has been blocked or charged in error, you may submit a request for waiver of fines; however, library staff are unable to waive fines “on the spot.”
  • Overdue notices can be e-mailed; however, you are still responsible for paying any accrued fines even if you do not receive an overdue notice.
  • Fines for Interlibrary Loans (ILLs) are $1.00 per item, per day.  There is no grace period. 


INTERNET ACCESS

  • Computer access and WiFi are offered to all visitors and CCPL card holders at no cost.Card holders may access computers using their library card, and guest passes are available to all visitors.
  • Children under 13 may use computers in the children's area at any time, but parents must remain with them at all times.
  • Patrons ages 13-15 need a parent’s permission to use the Computer Lab.
  • Printing is 10¢ per page and is only available via our public access computers. You will need your library card, or guest pass number to retrieve printouts from the print station

Revised 6-2018

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