For the latest information on coronavirus, or COVID-19, including service and program impacts in Chatham County, please visit the coronavirus webpage.

9-1-1 Emergency Communications Staff

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Chatham County 9-1-1 Emergency Communication's telecommunicators work 12 hour shifts answering 9-1-1 and non-emergency calls.  The center operates 24 hours a day, 7 days a week. The telecommunicators hold several certifications including Emergency Medical Dispatch, CPR, Emergency Fire Dispatch, Division of Criminal Information, Incident Command System 100/200/700/800, APCO Telecommunicator certification and/or Sheriff Standards certification, Hazardous Materials, Certified Partner of the National Center for Missing & Exploited Children, and many other job specific trainings. Chatham County telecommunicators work non-rotating shifts that begin at either 6 am, 12 pm, or 6 pm.   


Director of Emergency Communications

Mike Reitz



Quality Assurance Coordinator

Adam Gaines



Shift Supervisors            

Kim Hanner 

Charity McIlvain 

Lisa Scott

Geoffrey Smith


Assistant Shift Supervisors

Jonathan Ellis 

Tracy Rivera

Tia Rogers

Mike Smith



Heather Boone

Tiffany Brady

Ricky Collins

Ashley Ellis

Lindsay Holt

Sharon Kicklighter

Susan Poe

Greg Sewell

Linda Speelman

Richard Steed

Lorie Teague

Hannah Tucker

Lea Varner