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New Water Tap Connections

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Chatham County Utilities welcomes your business! We have provided these guidelines to assist you in establishing a connection to the county's water service.

It is important to follow these guidelines so that we may establish your service promptly. 

New Tap Connections

If you are the property owner, you will need the following to establish service:

  1. Submit a completed Water Service application (click here to complete online service application) or access a PDF copy that you can save/print.    
  2. Pay required connection fees.* 
  3. No tap connections will be made without these documents and fees paid.   
  4. You can apply in person at 964 East St (2nd Floor), online using above link, or fax documents to 919-542-8282.
  5. The normal installation time frame for new tap connections is 4 to 6 weeks from the time application is made.*** 
  6. The landowner is responsible for running waterlines from the dwelling to the water service meter, which will be installed at the utility right-of-way at the road frontage of the property.  A pressure reducer valve (PRV) is required and is the responsibility of the landowner.  
  7. After the application is completed, the landowner must go to Chatham County Central Permitting Office to obtain a plumbing permit.  Chatham County Utilities will install the meter and turn on service after the inspections department approves the service.   

*Fees are based on the services you are requesting.  A permit fee will also be required for all new services.  The current cost of a standard 5/8"x3/4" meter with a 1" tap is $4,471.00. For sizes larger than 5/8"x3/4", click here to obtain connection charges.

 New Meter Set:

A meter purchase is for subdivisions where the developer has already paid the system development fee and completed the water service tap connection. 

If you are the property owner, you will need the following to establish service:

  1. submit a completed Water Service Application (click here to complete online service application) or access a PDF copy that you can save/print.    
  2. Pay required connection fees.** 
  3. Read Chatham County Water Rules & Regulations.
  4. No meters will be set without these documents and fees paid.   
  5. You can apply in person at 964 East St (2nd Floor), online using above link, or fax documents to 919-542-8282.
  6. The normal installation time frame for new meter sets is 2 to 3 business days from the time application is made.*** 

**Fees are based on the size of the meters you are requesting.  The current cost for a standard 5/8"x3/4" meter set only is $240. For sizes larger than 5/8"x3/4", click here to obtain connection charges.

In order to obtain your building permit, you must have a receipt from Chatham County Utilities verifying payment for service connection.    


***Administrative Fee:  There is a 60 days grace period to connect your water line to the meter supplied by the county.  Charges for water shall begin on the date that your plumbing connection is completed and your meter is set or 60 days from the date the meter is installed.  Customers shall be obligated to pay the minimum $15.00 administrative fee regardless of water usage. Cost for actual water usage will be in addition to the $15.00 fee. 

Sewer Taps:

Same procedure as water taps but the fees are different.  See Sewer website.

Irrigation Split Taps:

As per North Carolina General Statute 143-355.4(a) effective 7/1/2009, separate meters are required for new in-ground irrigation systems on lots platted and recorded in the office of the register of dees in the county or counties in which the real property is located after July 1, 2009, that are connected to their systems.

To request a split tap for irrigation(existing service) you must do the following: 

    Pay the cost of the split irrigation tap, currently $1,000.00. You are required to install a
    cut off valve within 12-inches from the water tap and a Reduced Pressure Principle 
    Assembly (RP) which is an above ground backflow preventer device after the tap has 
    been installed and before the meter can be installed. Please see Central Permitting requirements.

    If you are requesting an irrigation service that is a standalone tap, please contact our office for connection charges.

     

    Hydrant Meter Rentals

    Customers wishing to rent a hydrant meter must complete an application at the  Public Utilities Office, 964 East Street, Suite 205, Pittsboro, NC 27312.  The cost to rent a hydrant will be $1,000 (refundable) and there is a $10 per business day rental fee. 

     

    Still need help? email us watershop@chathamnc.org

     

     

     

     

     

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