Reporting Problems

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Chatham County Utility is here to help! Please let us know about issues such as leaks, broken hydrants, water main breaks, severe drips in pressure, and your concerns and questions. Our goal is to respond to you within two business days.

Contacting Us by Phone

Customer Service

         Monday - Friday, 8 a.m. to 5 p.m. 

                   919-542-8270

Water and Sewer Emergencies

        Available 24 hours a day, seven days a week

                 919-548-3006 or 919-303-0055

Emergency Operations
 
919-542-2911
 
Water Treatment Plant
919-303-0055
 
Public Utilities Foreman
919-548-1497
 
Public Utilities Director
919-548-4847
 
Public Works Director
919-548-1115
 
County Manager's Office
919-542-8200
 

Call before you DIG! 811