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| Chatham County needs your input to help the Board of Commissioners and county management identify important current issues, future priorities and your recent customer service experiences with county government. The results of this survey will be posted on the county’s website after Jan. 16, 2009 and will be shared with county commissioners, advisory boards and county departments. Please take about 10 minutes to complete this survey so that we can improve service to residents and better plan for the future.
DEADLINE: MONDAY, DECEMBER 15, 2008.
NOTE: Items noted with an asterisk (*) require a response.
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| LIVING & WORKING IN CHATHAM COUNTY |
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| Please select one response for each question below related to living and working in Chatham County. |
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| CUSTOMER SERVICE: Below we have provided an opportunity for you to rate up to TWO customer service experiences that you have had with COUNTY departments or offices in the past year. If no county customer service experiences in the past year, skip to GENERAL IMPRESSIONS section. |
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| #1 Customer Service Experience: Which county department was involved? |
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| #1 Customer Service Experience: What type of service or activity did it involve? (check ONE response) |
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| #1 Customer Service Experience: Please rate the following aspects of your customer service experience. |
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| #2 Customer Service Experience: Which county department was involved? |
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| #2 Customer Service Experience: What type of service or activity did it involve? (check ONE response) |
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| #2 Customer Service Experience: Please rate the following aspects of your customer service experience. |
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| GENERAL IMPRESSIONS |
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| For each statement below, select the response that best reflects your opinion about Chatham County government. |
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| CURRENT ISSUES |
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| Please select the response that best reflects your view of the current state of potential issues in Chatham County in terms of how important each issue is. Because you MUST have a response on each row, you will need to provide a response for the OTHER options in the last two rows. If you don't want to add an issue, just select the DON"T KNOW response for the last two rows. |
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| If you listed OTHER problems above, please list them below. |
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| FUTURE PRIORITIES |
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| Chatham County faces numerous challenges that will continue to impact the quality of life of all residents. Below is just a sample of key challenges. From the list below, select up to SEVEN items that you believe are the most important priorities for Chatham County to address. |
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| RESPONDENT INFORMATION: This is important information to identify county needs and priorities for specific groups of residents in Chatham County. All of these questions are REQUIRED responses. |
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| How long have you lived in Chatham County? |
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| Where do you live in Chatham County? Select the response that most accurately describes where you live. |
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| How many in your household attend either Chatham County Public Schools or county charter schools? |
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| How many in your household are in each age category? |
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| What is your race? You can check more than one response if needed. |
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| What is the highest level of education that you have completed? |
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| What is your estimated household income for 2008? |
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| IMPORTANT: Make sure you have answered all required questions indicated with an asterisk(*). After pressing the SUBMIT FORM button below, you should receive a message THANKING YOU for your survey response. If you do not receive that message, look for items highlighted in red that you need to complete. Those using Firefox or Mozilla browsers may need to make sure that your pop-up blocker is temporarily turned off. If you still are not successful in submitting the form, contact Debra Henzey at 542-8258 or email her at debra.henzey@chathamnc.org |
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