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Hurricane Florence Recovery Resources

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IMPORTANT! Your Help Needed! 
Hurricane Florence Damage Assessment

Chatham County Emergency Management reports that teams of employees from several departments will be visiting areas impacted by Hurricane Florence to assess countywide damage. However, the county also has a provided a way for residents and businesses to report damage online at www.chathamnc.org/FloDamage. This would include residential, commercial, industrial, agricultural and other types of damage.

The county inspection teams will have Chatham County identification badges and most will be in vehicles with the county identification on it. If they come on to a property, they will knock on the door. Please ask to see their identification cards. They may ask about interior damage. It is your option to let them inside. As an alternative, you can provide a summary of interior damage. If you have concerns about someone in your area looking at damaged properties, contact 919-542-2911 or 911.

“This assessment of damage is so important,” said Steve Newton, director of Chatham County Emergency Management. “We can better identify specific resources to help affected businesses and residents, such as possibly qualifying for some recovery funding. If we under-report the actual damage, it could limit the funds available to help people and businesses in the county.”

 

Waiver of Inspection Fees for
Hurricane Damaged Property

Chatham County Permitting & Building Inspections will waive fees for inspection of property damaged by Hurricane Florence. However, please be aware of the following::

  • Complete an inspection application first.  You can start this process online. CLICK HERE. Or call (919) 542-8230.
  • If the inspector determines that the damage is not related to Hurricane Florence, you will have to pay the inspection fee. 

Returning to Your Home

When returning to your home after a hurricane or flooding, you should take extreme caution to protect your health and safety. Below are helpful resources:  :

Health &Safety Precautions When Returning to Flooded Structures Important Tips for After the Flood  

Free Flooding and Debris Home Cleanup Hotline: Call 800-451-1954

Several relief agencies are staffing a free hotline for debris removal and home cleanup after the recent hurricane and resulting damage. This hotline will connect affected residents with reputable and vetted relief agencies that will assist in chainsaw work, debris removal, cleanup, and tarping roofs, as they are able. All services are free, but service is not guaranteed due to the overwhelming need. 

Phone lines will be open until further notice. Importantly, this hotline cannot assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration.

This hotline has been established by Voluntary Organizations Active in Disaster (VOAD) and will alert multiple relief agencies that residents need help. All services are free and performed by vetted and reputable relief agencies and members of VOAD. Response times
will vary so we ask residents for their patience while the
teams organize their response to help.”

Assistance for businesses and nonprofits

The US Small Business Administration offers some financial assistance. Note that Chatham is only eligible for SBA Economic Injury Disaster Loans, not the Physical Injury loans. That could change, but Chatham is not eligible now for those.  So, businesses and nonprofits can apply for funds to help meet working capital needs caused by the disaster, but not damage to their facilities.

See the news release for more details- English and Spanish

Visit their website- https://disasterloan.sba.gov/ela/

Assistance for agricultural damage

NC Department of Agriculture Hotline: 

The N.C. Department of Agriculture and Consumer Services has a hotline to connect farmers and agri-business operators with resources that can assist with agricultural disasters. The toll-free number is 1-866-645-9403 on Monday through Friday, 8 am to 5 pm.  Other state resources can be found at: www.ncagr.gov/disaster 

USDA-NRCS Assistance:

The USDA-Natural Resources Conservation Service (NRCS) in North Carolina has established two special Environmental Quality Incentives Program (EQIP) sign-ups to help farmers and ranchers that suffered damage to working lands and livestock mortality as a result of Hurricane Florence. EQIP is available to help farmers treat the on-farm problems caused by the high winds, rainfall and flood waters due to Hurricane Florence across the entire State of North Carolina.

See the news release for more details- Click here

Visit their website- www.NC.nrcs.usda.gov

National Flood Insurance Claims

Below are steps you can take to begin the recovery process, plus step-by-step guidance to walk you through the claims process for Hurricane Florence. More information by reading What to do After the Flood.

  1. DETERMINE YOUR FLOOD LOSS AND REPORT YOUR CLAIM: Once it’s deemed safe by local officials, and you ensured the gas and electricity lines have been turned off, examine your property to determine if there is flood damage. If there is, contact your agent or insurance company to start your flood insurance claim and ask for an Advance Payment to help you begin recovering.
  2. START CLEANING UP, BUT DOCUMENT YOUR DAMAGE FIRST: Be sure to document your flood loss using photos and videos before you start cleaning up your home. Please keep in mind that as a FEMA flood insurance policyholder, it is your responsibility to minimize the growth and spread of mold as much as possible. Learn more about the Guidelines for Flood Clean Up for NFIP Policyholders.

Once you have done these steps, visit:  https://www.fema.gov//nfip-file-your-claim