MISSION: The mission of Emergency Operations is to plan for various types of emergencies that might occur in Chatham County and coordinate all emergency preparation, response, relief and recovery efforts between citizens and government agencies (local, state and federal). Expedient recovery is a priority, but safety to citizens is the top priority.

The Communications Division's mission is to receive and prioritize calls through the 9-1-1 Communications Center; give pre-arrival instructions to callers; and dispatch appropriate responders in an expedient manner to protect the life and property of citizens and responders.  

 MAJOR SERVICES: This department offers the following services:

• Prepare for and manage response and recovery for various types of disasters and emergencies (ice storms, hurricanes, chemical spills, etc.)
  
• Operate the 9-1-1 Communications Center;
  
• Manage the CodeRED emergency alert system to notify residents of disasters or emergencies affecting their communities;
  
• Manage 9-1-1 addressing and road naming
  
• Provide road name signs for all state roads and private roads off of a state road
  
• Manage emergency medical services, provided to the county through a contract agency.  

OFFICE LOCATION: 297 West Street, Pittsboro, NC

OFFICE HOURS: 8 am to 5 pm, Monday-Friday

OFFICE PHONE: 919-542-2811, extension 6

EMERGENCIES REQUIRING IMMEDIATE RESPONSE: 911

NON-URGENT EMERGENCIES (such as report stolen items, suspicious activities, etc.): 919-542-2911

MAILING ADDRESS: P. O. Box 613, Pittsboro, NC 27312

DIRECTOR: Tony Tucker

EMAIL: tony.tucker@chathamnc.org

CLICK HERE to find out more about CodeRED, a program that alerts county residents and businesses by phone about emergenices or disasters in their community. CLICK HERE to register for CodeRED.